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Repair Service:

*NOTE:  Unit MUST BE Clean - Read Below Prior to Sending in for Repair

We offer repair services on any wigs that we have designed.  The cost of the repair varies depending on type of repair that is required.  Starting cost is $125.00.  Plus the customer is responsible for shipping cost which includes insurance and tracking.

Most problems are able to be repaired on the unit.  Including rips, tears, hair loss, etc. 

Repair Services Include:

  • Mending very small holes, rips and tears (larger rips or tears may not be able to be fixed)
  • Replacing Hair Loss (extensive hair loss is not repairable)

NOTE:  If you have a rip or hole that you want mended - please open a support ticket first to see if it is repairable.  If you send a unit in that is unrepairable - you will receive a refund minus shipping cost that we incur to ship the wig back to you.

Instructions for Requesting Wig Repair Services:

  • You must email us  first.
  • Please put detailed information as to what type of repair is needed
  • A Repair Representative will respond to your ticket and advise if the problem is repairable
  • If it is repairable, you can add the repair to your shopping cart via the website.
  • Do not send units that are not completely cleaned of adhesives or products into our office as the repair will be declined.
  • Do not send units into our office that are still damp from washing

Sending Your Unit in For Repair:

  • For sanitary reasons, YOU MUST remove ALL GLUE RESIDUE from the lace and hair and you MUST WASH YOUR UNIT first prior to sending it in to us for repair
    (un-cleaned wigs will not be accepted for repair and you will be responsible for return shipping)
  • Print out the Order Repair Form Receipt which includes your name, address, telephone number, and email address.
  • Include a Typed Note with the repair areas listed.
  • Repairs will take approximately 4-6 weeks depending on the extent of the repair
  • Ship Your Unit along with the above to:

    Mailing Address: 
    2510 W. Genesee Ave
    Suite #1
    Saginaw, MI  48602

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